Shannon Bond

Shannon Bond is a business correspondent at NPR, covering technology and how Silicon Valley's biggest companies are transforming how we live, work and communicate.

Bond joined NPR in September 2019. She previously spent 11 years as a reporter and editor at the Financial Times in New York and San Francisco. At the FT, she covered subjects ranging from the media, beverage and tobacco industries to the Occupy Wall Street protests, student debt, New York City politics and emerging markets. She also co-hosted the FT's award-winning podcast, Alphachat, about business and economics.

Bond has a master's degree in journalism from Northwestern University's Medill School and a bachelor's degree in psychology and religion from Columbia University. She grew up in Washington, D.C., but is enjoying life as a transplant to the West Coast.

With very few people booking Airbnbs or taking Uber rides right now, millions of people in the gig economy are seeing their livelihoods abruptly upended.

Take Ed Bell, in San Francisco, who rents out his in-law suite on Airbnb. That is his main source of income — he calls it his "gig" — supplemented by "side hustles" doing consulting work.

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More people are shifting to the digital world as life outside the home is put on hold. That's putting a lot of pressure on companies to keep connections up when all their employees are trying to telework at the same time. It's also posing challenges for Internet video conferencing services.

In South Korea and Italy in recent weeks, people stuck in their homes are using the Internet a lot more.

Uber is pausing its pool service, and Lyft is suspending its shared rides feature in the United States and Canada in an effort to slow the spread of the coronavirus.

Those services let passengers headed in the same direction carpool in exchange for cheaper fares.

But as cities tell people to avoid nonessential travel and stay at least 6 feet away from one another, Uber and Lyft say they are supporting public health guidance.

Joe Renice noticed things were different last week in downtown San Francisco.

"I was driving around the financial district for 3 1/2 hours. I got one ride," he said.

Renice is an Uber driver and normally spends a good chunk of his day ferrying tech workers and tourists around the city.

Amazon, Facebook, Google and Microsoft are telling employees in the Seattle area to work from home as the business world tries to reduce risks from the spreading coronavirus outbreak.

Facebook said a contractor in one of its Seattle offices had been diagnosed with the disease caused by the virus. The worker was last in the office on Feb. 21, and Facebook has closed the office until March 9. The company is encouraging all employees in Seattle to work from home through the end of the month.

Jack Dorsey isn't your regular CEO. He often says and does things that raise eyebrows.

Now, one large investor has had enough. The powerful hedge fund Elliott Management has bought a sizable stake in Twitter in hopes of bringing change to the social media company.

Elliott is concerned that Dorsey hasn't focused enough on Twitter, because he is also chief executive of payments company Square. The hedge fund is pushing for a CEO whose sole job is running Twitter.

If you're having a hard time falling asleep, that sleep tracker on your wrist might be to blame.

And there's a name for this new kind of insomnia of the digital age: orthosomnia.

It's "when you just really become fixated on having this perfect sleep via tracker," said Seema Khosla, medical director at the North Dakota Center for Sleep. "And then you start worrying about it, and you wind up giving yourself insomnia."

One of the world's biggest trade shows has been cancelled as mounting concerns over the coronavirus outbreak ripple across the business world.

Organizers called off the Mobile World Congress in Barcelona, Spain, after big-name participants pulled out.

Puerto Ricans could be casting their ballots online only in the next eight years, according to a bill that is expected to pass this week.

Civil liberties advocates are ringing alarm bells over this plan to shift voting online, warning that the move threatens election security and voting rights.

Paranoia is the best strategy for political campaigns when it comes to digital security. After all, who can forget the massive hack of the Hillary Clinton campaign's emails during the last presidential election and its embarrassing consequences?

The reelection campaign of Maine Sen. Angus King took this to heart. Lisa Kaplan, King's digital director, regularly sent out fake emails to her staff to "see who would click on them." Those emails during the 2018 campaign looked real — but they were not.

Hackers linked to Iran are probing American companies for vulnerabilities, cybersecurity researchers and U.S. government officials say.

The warnings suggest that the next phase of hostilities between the U.S. and Iran, following the Jan. 3 killing of a top Iranian general in an American drone strike, is likely to play out in cyberspace.

Flying cars, big-screen TVs that rotate vertically to better show your mobile videos, a trash can that changes its own bag: Welcome to CES.

About 200,000 people will descend on Las Vegas this week to check it all out at the annual technology extravaganza of the Consumer Electronics Show.

Among the robots they will encounter is the Charmin RollBot. That's roll as in a roll of toilet paper, which is what the small-wheel robot carries on top of itself.

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How safe is your Uber ride? That question has dogged the company for years, as it has faced complaints from passengers and drivers alleging they have been sexually assaulted in an Uber.

Now Uber is revealing the scale of those complaints for the first time.

The company received 5,981 allegations of serious sexual assault in the U.S. over two years, according to a new report covering 2017 and 2018. The claims range from unwanted touching and kissing to rape.

Inside a bright red building in Redwood City, just south of San Francisco, cooks plunge baskets of french fries into hot oil, make chicken sandwiches and wrap falafel in pita bread.

If you've been in a restaurant kitchen, it's a familiar scene. But what's missing here are waiters and customers. Every dish is placed in a to-go box or bag.

Delivery drivers line up in a waiting area ready for the name on their order to be called.

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Ending an era at the Internet's biggest search company, Google co-founders Sergey Brin and Larry Page are leaving their leadership roles and CEO Sundar Pichai will become chief executive of both Google and its parent company, Alphabet.

Page is stepping down as CEO of Alphabet, while Brin is resigning as its president. They will remain board members of Alphabet, a company that oversees not just Google but also research into artificial intelligence and self-driving cars.

Copyright 2020 NPR. To see more, visit https://www.npr.org.

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The Trump administration is giving American companies three more months to do business with the Chinese telecom giant Huawei, the Commerce Department said Monday.

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Twitter CEO Jack Dorsey announced that his social media platform will stop running political ads, citing online ads' "significant risks to politics." Facebook has been criticized for allowing deceptive political ads.

"We've made the decision to stop all political advertising on Twitter globally. We believe political message reach should be earned, not bought," Dorsey tweeted late Wednesday afternoon.

He explained his reasons in a long thread of tweets.

Facebook said it suspended three Russian-backed networks of accounts that were targeting people in eight African countries.

Nathaniel Gleicher, Facebook's head of cybersecurity policy, said in a blog post on Wednesday that the influence campaigns were connected to "entities associated with Russian financier Yevgeny Prigozhin," a Russian businessman who was indicted by the United States for running the troll factory that tried to influence the 2016 presidential election.

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Facing increased questions over whether Facebook can be trusted to protect its users, CEO Mark Zuckerberg told lawmakers Wednesday that the company will pull out of its controversial digital currency project if U.S. regulators don't approve it.

Zuckerberg said the social network would leave the nonprofit body governing the new currency, Libra, if other members decided to go ahead without regulatory approval.

Facebook announced new efforts Monday to curb the spread of false information on its platform ahead of the 2020 presidential election.

But, in an acknowledgement of the struggle the social network faces to stay ahead of groups intent on manipulating its users, Facebook said it had taken down another set of disinformation networks, this time tied to Iran and Russia. That adds to the more than 50 such networks the company said it has already removed in the past year.

Copyright 2020 NPR. To see more, visit https://www.npr.org.

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Microsoft says a hacker group with ties to Iran has targeted a U.S. presidential campaign, in the latest sign that foreign governments may try to influence the 2020 election.

EBay's chief executive is stepping down following disagreements with the online shopping website's board as it overhauls its business.

Devin Wenig, who has been eBay's CEO since 2015, will be replaced in the short term by Scott Schenkel, its chief financial officer, while the company looks for a permanent successor.