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Oregon Grapevine: The Art of Customer Service

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Man standing and smiling at camera.
Don Smythe

Some people are gifted with the art of customer service. Don Smythe is behind the counter of Eugene's Southside Post Office, and guides customers through a variety of tasks.
He does more than just help with packages and stamps.

He speaks with Oregon Grapevine host Barbara Dellenback about his conversations with regulars and new comers about their lives and helps them get through the day with a smile.

Barbara Dellenback returned to KLCC in December 2017 after pursuing other radio gigs and fundraising for community benefit organizations. She's host of the KLCC podcast The Oregon Grapevine. You can hear her on the radio hosting Weekend Edition, Morning Edition, and All Things Considered.
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