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Hotline Created for Lane County Mutual Aid Network to Reach Those without Internet

Jennifer Denson
Burrito Brigade

Public closures in Lane County have made it difficult for at-risk residents to access supplies without potentially exposing themselves to COVID-19. But the Lane County Mutual Aid Network is working to reach more people.

For the past few weeks, the Lane County Mutual Aid Network has created an online form so people can request supplies. Sara Urzua with the mutual aid network said they have now created a hotline to reach more people who need resources. 

“Folks who don't have internet access, maybe are over 60, which is the demographic that's going to be the most at risk,” said Urzua. “Or folks who are immunocompromised—finding ways for them to be able to stay at home more. And the other demographic we're looking at is people who just, again, can't afford any kind of internet access or don't have as many resources, and may be houseless.” 

Jay Clark is also with the mutual aid network. She said checking up on your neighbor is another way to help.

“This is a time where you don't have to reach out physically to reach out,” said Clark. “I've had a lot of people message me about the house at the end of the block, the family on the corner, and it's really easy for me to identify who they're talking about, [and] make contact. And these are families that only communicate by phone or by letter and don't use the internet.”

The group is also encouraging people to create neighborhood pods so community members can work together to assist each other with supplies. 

If you need assistance with groceries, medicine, or other resources, you can call the Lane County Mutual Aid Hotline at 541-321-8749.

Elizabeth Gabriel is a former KLCC Public Radio Foundation Journalism Fellow. She is an education reporter at WFYI in Indianapolis.
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