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Olympic Trials Ticketing Hits Hurdles

Karen Richards

For fans with Olympic Trials tickets, information about the event has been slow to come and sometimes confusing. TrackTown USA CEO Michael Reilly says it's because they had to nearly reinvent the ticketing system in the span of a few days. In April, the state's guidance might not have allowed for any spectators.


The quick flip to low risk is a good problem to have, said Reilly, but, he told KLCC, “Being able to manage all of the questions that all of those almost ten thousand people have, rightly so, is just a lot of volume and not enough time to get all the information out sometimes."


Reilly said details on how to get electronic tickets went out to ticketed customers today (Thursday). He said to allow plenty of time at the gate for several levels of security, from bag checks to ticket checks as well as health screening.


There will be options for people who don't have a cell phone, or don't wish to download the ticketing app (Go Ducks Gameday) or the health screening app (Clear). For ticketing issues, fans should go to the south end of the Knight Law School building on Agate. For health screening, a photo or copy of a vaccination card will suffice, and fans may answer health screening questions verbally to get in. 


The most up-to-the moment information is at TrackTown20.com.


The Track and Field U.S. Olympic Team Trials runs from June 18th to 27th at Hayward Field in Eugene. 

Karen Richards joined KLCC as a volunteer reporter in 2012, and became a freelance reporter at the station in 2015. In addition to news reporting, she’s contributed to several feature series for the station, earning multiple awards for her reporting.
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